Privacy Policy
At Elite Vita, accessible via elitevita.ae, your privacy is one of our top priorities. This Privacy Policy document outlines the types of information we collect, how we use it, and how we safeguard your data when you interact with our website and services.
By using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue the use of our website.
1. Information We Collect
Elite Vita collects the following categories of information:
1.1 Personal Information
•Name, email address, phone number, and other contact details you provide via lead forms.
•Health-related information, such as genetic and biomarker data, provided voluntarily during consultations or service requests.
1.2 Usage Data
•Information collected automatically when you visit our website, such as IP address, browser type, device information, and pages visited.
•Cookies and tracking technologies to analyze website performance and improve user experience.
1.3 Payment Information
•Payment details are collected through secure third-party platforms for membership subscriptions, personalized wellness plans, and other services. Elite Vita does not store sensitive payment details directly.
2. How We Use Your Information
We use your information to:
•Provide, improve, and personalize our services, including genetic analysis, lifestyle assessments, and VR therapies.
•Respond to inquiries or communicate with you about services or offers.
•Manage appointments, payments, and membership renewals.
•Comply with legal and regulatory obligations related to health and data protection laws.
For email and SMS communications, we use tools like HighLevel CRM to capture leads and follow up with tailored content, reminders, and promotions. You can opt out of these communications at any time.
3. Sharing Your Information
Elite Vita does not sell, rent, or share your personal information with third parties, except in the following cases:
•Service Providers: Trusted third-party providers (e.g., HighLevel CRM, payment processors) who assist us in delivering our services.
•Legal Compliance: When required by UAE law or other applicable regulations to comply with legal obligations or protect our rights.
•Consent: When you provide explicit consent to share your data.
4. Data Retention and Security
•Your data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
•We implement strict security measures, including encryption and secure servers, to protect your personal and health-related data.
While we strive to protect your data, no system can be entirely secure. Elite Vita is not liable for any unauthorized access, data breach, or misuse outside of our control.
5. Your Data Rights
Depending on your location and applicable data protection laws, you have the right to:
•Access your personal data and request corrections.
•Withdraw consent for specific data uses.
•Request deletion of your data, subject to legal obligations.
•Lodge a complaint with the UAE data protection authority if you believe your rights have been violated.
To exercise these rights, please contact us at contact@elitevita.ae or +971547400555.
6. Use of Cookies
Cookies are used to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage or disable cookies through your browser settings. However, some website features may not function correctly without cookies.
7. Third-Party Links
Our website may contain links to external websites or services. Elite Vita is not responsible for the privacy practices or content of third-party sites.
8. Updates to the Privacy Policy
Elite Vita reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised date. We encourage you to review this policy periodically.
9. Contact Us
For questions, concerns, or to exercise your privacy rights, please contact us at:
Email: contact@elitevita.ae
Phone: +971547400555
This Privacy Policy is designed to comply with UAE Personal Data Protection Law (PDP Law) and international regulations like GDPR, ensuring your data is treated with the utmost care and confidentiality.
